Join Me, Sharon LaMothe, at SMART ART XI in Las Vegas! There is Still Time!

Good news! Due to very recent cancellations, registration has reopened for additional nurses to attend the August 5-7 SMART ART XI CNE meeting. If you have colleagues and friends who had hoped to attend but thought missed the registration deadline, now is their opportunity to register. The registration website is www.123enroll.com/SMARTART.

Additional good news: the room block at the special negotiated rate has been extended through Monday July 26th. If you have not yet made hotel reservations, take advantage of these special rates and register by Monday July 26. A direct link... to reservations at the Renaissance Las Vegas Hotel is available on the registration website at www.123enroll.com/SMARTART. Enter the group code smasmaa to receive the discounted rate of $109 + tax. Reservations can also be made by calling toll free 800-750-0980 or locally 702-784-5700. Refer to the SMART ART Room Block. Book soon - after July 26, any remaining rooms in the SMART ART room block must be released.

Sharon LaMothe


Infertility Answers, Inc.

http://infertilityanswers.org/

LaMothe Services, LLC

http://lamotheservices.com/

727-458-8333

Silent Words That Work By Will Craig

We live in a culture that supports the tennis-volley-approach to conversation: 'You say something, and quickly, I say something next.' This happens almost without pause or without us taking a breath.

We are all guilty of formulating what we are going to say next, even before the person speaking stops sharing their thoughts. What if the words you did not speak were more powerful than the words you did speak?

Here's a challenge for you: Get comfortable with being still. Don't be afraid of silence. When you get good at this, the quality of your coaching improves. Don't be afraid of the struggle your client may be going through during the silence in your coaching sessions.

Quiet moments provide the ideal environment for growth and insight. Silence is where some of the best growth happens and when some of the best insights appear that would have otherwise been missed during our chatter.

Without having to work very hard—and by just settling into the silence—your client can suddenly leap into a new frame of mind. Perhaps this is all they need to feel your time together has been well spent.

Silence is Golden

Building on this same idea, the "silent words" you say to yourself are extremely powerful. How might you benefit yourself and your clients with these strategies? This week, turn silence into gold!

10 Ways to Get Your Comments Blocked or Deleted From Daily Blog Tips

Leaving comments on other blogs is one of the most efficient ways to promote your own blog, and to network with fellow readers and blog owners.

Given the rise of blog spam, however, getting your comments approved is not as easy as it sounds. Below you’ll find 10 ways to get your comments blocked or deleted (so yeah, avoid them if you can).

1. Use a keyword as your name

The field “Name” on the comment form refers to your name. It doesn’t refer to your blog name, and it certainly doesn’t refer to keyword you are trying to optimize for. Writing something like “John Doe – CarsBlog.com” is fine for most blog owners, but “Cheap Car Parts” would flag you as spam from miles away.

2. Use sensitive keywords in your comment

Even if you comment is a legitimate one, you should avoid using sensitive keywords like viagra, loans, and blackjack, because the spam filter of the blog will probably block your comment.

3. Use HTML to make your comment stand out

Sure, you want to make sure that people will read your comment and visit your blog after that, but don’t try to achieve that by using the bold or italic typefaces throughout your comment.

4. Write in capital letters

The same is true for writing in CAPITAL LETTERS. The analogy for this would be people trying to have a nice conversation while you come screaming at them with your thoughts on the issue. The blog owner will probably just delete your comment.

5. Write a one-line comment

Maybe you are in a hurry, maybe you just want to get a link back to your blog. Either way, if all you write is “Great post!” or “I will certainly try to use that information!”, there are good chances that your comment will be deleted.

6. Write a comment before reading the post

If it becomes clear to the blog owner that you wrote your comment without even reading or understanding his post, he’ll probably just delete it. Even if he approves your comment you’ll look a bit stupid, so make sure to read the post before commenting.

7. Include a link to a dubious page in your comment

Including a link to a related post inside your comment is usually fine. However, you should clarify where the link is pointing to. If the blog owner gets suspicious about the link he’ll probably just delete the whole comment to be on the safe side.

8. Include a second link to your site at the end of your comment

Most blog platforms allow you to include the URL of your website when leaving a comment, and that URL will be used to link your name to your site. Some people, however, like to reinforce that by signing-off their comments with their name and with a second link to their sites. Needless to say this practice makes the comment look spammy.

9. Use foul language in your comment

Expressing your opinion is fine, but don’t include foul language in your comment, even if you are upset or annoyed by something in the post. This is one of the quickest ways to get your comment deleted.

10. Attack the author or other commenters

Criticism is fine, and even appreciated by most bloggers. Personal attacks and confrontations, however, will only make you sound like a troll, reducing the chances of getting your comments approved.

What else would you add to this list?

Where is the Care in Conventional Health Care? by Guest Blogger Dr. Christina Grant

My entire orientation to health and wellbeing is from a holistic perspective so it astounds me to see the majority of our population allowing themselves to be “treated” by a system run by insurance companies and pharmaceutical giants. These industry giants dictate scientific study and treatments geared toward the ultimate goal of selling us something, not healing us.

Our system of medicine is excellent in emergencies and immediate life-saving procedures. If there is an emergency, I want conventionally-trained doctors on my case. However, beyond emergencies, there is nothing done to heal the whole person or address the root cause of an ailment. We are separated into little parts, our humanity cast aside. The incredible power and influence of the mind, thoughts, beliefs, and emotions to make us sick, and help us heal, is ignored.

When we arrive at a hospital or doctor’s office we are most often viewed as a file folder, an insurance card, and someone who needs to be dealt with as fast as possible because there are just too many other important things to do, like get on to the next patient (i.e. bring in more money), make sure to avoid being sued for malpractice, and bill insurance.

My mother is in her 70’s now. She said when she went in for a physical exam the doctor seemed puzzled that she wasn’t on any prescription drugs - not that she would be, since she is in great health, exercises daily, and eats well. I wonder why a doctor would be surprised that a 70-something person is not on a drug. Is this because almost everyone over a certain age has multiple bottles of prescription pills sitting in their cabinets?

I would like to see more holistic-oriented doctors coming out of medical school. The training for doctors is heavy on left-brain proof and scientific method, very light on heart, intuition, and what it means to be in service to others: the human side of healing. To be more holistic would require a different orientation from doctors: less devotion to needing everything proven by linear, limited science before it can be acknowledged, and more of an open mind to the mysteries and complexities of how a human being can heal; less of a need to get rich while fostering a desire to serve and be a healer.

Our training in this society is to trust science and refute intuition and inner knowing. I understand this, being trained in the system myself. It is valuable to have facts and figures we can see and know. It was drummed into me that you don’t say a word about anything unless there have been studies to back it up. But I’ve learned in practice with real, live human beings the deeper value of keeping the heart open and engaged, the mind flexible to human mysteries – to keep active within the thought, “Although I am well-trained and understand the value of science, I don’t have all the answers and am willing to entertain the improbable.”

What we now call “alternative” medicine is traditional medicine, used far longer than the very recent advent of a multi-billion dollar industry with profits on the mind. (Note that Americans seem less healthy now than ever before.) Only lately has it begun to make its way into conventional medicine. Reiki, acupuncture, massage, prayer, and energy healing are inching their way in - thankfully so - to help patients get something deeper that can touch the core of who they are, where true healing exists.

In my community there are multitudes of holistic healing resources including medical doctors that are aware of holistic practices and utilize these resources with their patients. My own conventional medical doctor is holistic in his approach. His office is quiet, comfortable, and warm. Not overwhelmed by frenzy, nor the standard tacky medical office furniture, or white, stark walls and artificial light, the environment itself puts people at ease. I appreciate that he is very conscious of the fact that a real, live, human being has sat down in the chair next to him. He sits, leans back, relaxes, looks at the patient as if he has all the time in the world to listen. And that he does, with his heart. He is gentle, wise, and not the least bit arrogant, rushed, or too busy. He never gives the impression that he is on a higher plane. Consequently, he is revered in the community – a beloved figure.

One of the ways we can foster more doctors like this is to balance the male-dominated medical system (left-brain, linear) with the ancient, traditional healing arts of the feminine (right-brain, intuitive). And that is another subject for another day, because there is much to say about it. But keep it in mind. The only reason we’ve lost our connection to extremely powerful, nurturing, effective, and deeply healing practices is because we pushed the feminine underground. She’s on her way back, not to dominate, but to integrate. Meanwhile, seek out holistic, heart-centered practices to complement your healing the next time you have the need to see your doctor. You just might find the whole medical system works better for you when you have options and various healers devoted to your well-being.

Dr. Christina Grant is a holistic healer and spiritual counselor who helps people attain well-being, greater insight, and inner peace in their lives. Her writing is published nationwide. To send a message, schedule an appointment, or sign up for her e-newsletter, go to www.christinagrant.com.

10 Things Your Blog Doesn’t Need by Jill Smokler

Adding things to your newly created blog is pretty cool, right? But be careful, there are things that you’d better leave out. Below you’ll find 10 of them.

1. Auto-Music: Nobody, and I mean, nobody wants to hear it. I vow never to subject you to my love of Barry Gibbs and Barbara Streisand duets and implore you to extend the same courtesy to me. Please.

2. Animated Gifs: Sure, they were cool in the late 90s. Now? Not so impressive. Let’s leave them over at My Space where they belong.

3. Tiny Type: If I have to strain my eyes to read your post, I’m just not going to. No matter how good your blog is.

4. Comment Verification: Install a spam preventing plug-in. It will take care of the spam and save people the effort of typing out nonsense words, or even worse, solve math problems just to leave a comment. Even if you’re on Blogger and have to delete a spam comment or two every now and then, it’s a small sacrifice and courteous to your readers. And it will keep them coming back and commenting again.

5. Spelling & Grammar Errors: Proofread. And then proofread again. Preview your post before you publish it. Even have someone else glance at it. Of course, we all make mistakes, but do your best to publish a post free of obvious errors.

6. Badges of prizes and awards you won: Sure, they’re flattering when you start blogging, but if you’ve been around a while your sidebars will start looking like Boy Scout vests. Dedicate a separate page for them and clean up those sidebars. You’ll look no less popular, and the sidebar police will thank you.

7. Regurgitated Content: If you said something that bears repeating, link back to that original post. Your readers will know if you keep spitting out the same old content and Google frowns upon duplicate posts. It’s bad idea all around.

8. Flashy Backgrounds: Your blog is not the Vegas strip. Black backgrounds with flashing lights and neon colors are not only hideous and hard to read, but they also take away what people are really at your blog to see: Great content.

9. Lies: It may be tempting to make things up to gain more traffic, but don’t. You will be found out, and you will look like an idiot.

10. Plagiarism: The only worse thing than blatantly making stuff up? Stealing other people’s stuff. It’s pretty much the biggest no-no there is in blog-land. If you want to quote someone, go for it and link back to them. Otherwise, you’re history.

Jill Smokler blogs about parenting; the good, the bad and the scary at Scary Mommy. She can be found at on Twitter as @scarymommy.

6 Ways to be Kind to Your Readers from Bamboo Forest

Kindness can go a long way, regardless of what you are trying to accomplish. If you are trying to build a popular blog, well, you might wanna be kind to your readers, as this will improve the chances of them coming back and becoming part of your community. Below you’ll find 6 tips for this purpose.

1. Kill or shorten introductions. They are often unnecessary and can make your post longer but not better. Every time you find yourself writing an intro, ask yourself if it’s necessary for the reader to understand what you’re trying to say. If it’s not, then just cut to the chase.

2. Champion quality over quantity. Sometimes the obsession for a certain amount of posts begins to infiltrate our consciousness. People are reading our posts for what they have to say, not because you just wrote another one. So if you’re only capable of writing one good post a week, then stick with that. Your readers will respect you for it. This concept is especially important to observe when you consider the competition. Your posts have to compete with other A-listers in your niche. How’s a mediocre post going to do that?

3. Commit to having every post be entertaining. For example, I had a long blogging hiatus. While I could have written a post explaining to my audience that it’s going to be a while before I write another post, I concluded that would be the most boring post in the world.

That said, when you just have to get that informational post out there–make it as entertaining as humanly possible regardless of the boring nature of the subject. Humor can work well here.

4. Write clearly. The sign of a great writer is when their readers can start from the beginning of the page and get to the bottom without having to read any sentence twice. Do you have that kind of clarity and simplicity in your writing?

5. Keep your posts as short as possible. Blogging is not about us the authors–it’s aboutthem, the readers. So if you have a post that “requires” 1000 words, see if you can be extremely concise and get it down to 700. Or to put it another way,

“The ability to simplify means to eliminate the unnecessary so that the necessary may speak.”~Hans Hofmann

6. Step up your game. This isn’t the most conventional way to be kind to your readers, but blogging is highly competitive. Show your readers on a regular basis that your writing is getting more concise, more compelling as well as more entertaining. The best way to do this is to read more, write more and think more. Every few months your writing should not only get better, but it should also become more creative. You should be evolving all the time.

“You can raise the bar or you can wait for others to raise it, but it’s getting raised regardless” says Seth Godin.

What will you do this week to show more kindness to your readers?

About the Author: Bamboo Forest created Tick Tock Timer, an online timer that helps make bloggers ridiculously productive. He also writes for Pun Intended, a blog that’s hilarious and enlightened.

10 Ways to Convert Your Blog Visitors Into Dedicated Readers by Oleg Mokhov

Do you want your blog to grow, increase your readership and subscriber numbers, have your content constantly spread, and make more money? Then you need to convert your blog visitors into dedicated readers.

Visitors are those that stop by your blog, skim through an article or two, and then leave – never to return. Boo. They’re of no use.

But dedicated readers regularly read your blog, spread your articles, leave high-quality comments, and buy your products. Yay! More of these, please.

Your mission is to convert your blog visitors into dedicated readers.

What good is 1,000 visitors a day if most of them don’t return? Traffic figures alone might make you feel good, but it doesn’t get you any desired results.

It’s all about quality over quantity. 100 dedicated readers beats out 1,000 passer-by visitors.

Here are 10 ways to convert your blog visitors into dedicated readers:

1. Be Yourself

This is slap-in-the-forehead common sense. But some bloggers try to be someone they’re not just because that type of personality is successful.

Just be yourself. Not only is it easy when you don’t have to force an unnatural persona, but you’ll have a 100% genuine and desirable voice.

On my blog Lifebeat, I’m completely myself. And it’s so easy not having to worry about projecting a certain image. I just write how I talk. Very relaxed and informal. I keep it simple and to-the-point. I inject jokes and music references. I constantly share personal examples. And since I’m a huge anime fan, all my articles have anime images rather than Flickr or iStock Photo ones.

Are you funny? Be funny. Serious? Be serious. Angry? Be angry.

Just be yourself.

2. Put the Reader Experience First

What makes you return to a restaurant? Chances are it’s not just the food but the experience.

Great articles alone aren’t enough. You also need a great reader experience. If you want visitors to convert into dedicated readers, you need a website people want to regularly return to.

That means don’t do anything on your blog that’ll compromise the reader experience. Translation: don’t annoy your visitors.

Common offenders: too many popups, ads, social bookmarking buttons, and subscribe links.

Just look at some of the most successful blogs: Daily Blog Tips, Problogger, Copyblogger and so on. No popups, and very light ads, social bookmarking buttons, and subscribe links.

I designed Lifebeat to put the reader experience first. Very clean, very simple, and the content is at the forefront. There’s no popups, no ads, no anything that would detract from enjoying reading one of my articles.

If someone really wants to subscribe or share your article on Twitter, they’ll do it. Don’t annoy and turn them away, losing what could’ve become a dedicated reader.

3. Focus on Benefits to the Reader, Not Your Features

If you want dedicated readers, your blog should focus on what the benefit is to the visitor. Not just your thoughts and ideas but value to a visitor.

Answer the “so what” question for new visitors: what’s in it for them? Why should they care?

Instead of putting the spotlight on what features my blog has, I focus on the benefit to visitors: helping you maximize your life. Ideas and strategies to help you do more of what you love and are passionate about. Not only do I state it in the About page and anywhere else, but that’s the focus I have for each article I write: how can I help and provide value to you, the reader.
Visitors care what you can do for them (benefits), not what thoughts and ideas you have (features). Focus on benefits, not features.

4. Write for Humans, Not Search Engines

Who reads your blog? People. So write for them.

Some bloggers make the mistake of writing articles solely based on highly-searched keywords. That results in nothing-new, unremarkable traffic bait. They might get search engine traffic, but very few visitors will be converted into readers.

The best search engine optimization is amazing content. Not website tweaks. Not a WordPress plugin. Not meta whozawhutsit. But amazing content.

If people like your articles, they’ll share it on social media, blogs, email, and even word of mouth. You’ll get higher-quality links, too, since it’s interested people linking to you. And, as Daniel here or Darren of Problogger and Brian of Copyblogger will tell you, high-quality backlinks are the ultimate SEO.

Now, optimizing for search engines can help with search traffic. And if you find a keyword phrase that happens to fit what you were going to write about anyway, go ahead and use it.

I don’t consider searched keywords when writing an article. Only once I have an idea down, I’d use the Google keywords tool to see if there’s a wording for the topic that people use most often. If not, I don’t worry about it at all. I never once let keywords dictate what I’ll write.

But put your message first – don’t compromise it. Make search engine considerations a distant second to writing what you have to say.

Write for people first, optimize for search engine traffic later.

5. Be Consistent

Choose a posting schedule and stick to it no matter what. Build a cache of articles or schedule your posts if needed.

I clearly state that I post a new article on Lifebeat every Monday and Thursday. I’ve stuck to that schedule ever since I started and haven’t missed a day yet.

Consistent readers need consistent updates to return to. Provide it for them.

They’ll know when to expect a new article, just like how people regularly check in to their favorite webcomics and news sites on certain days.

6. Make It Easy for Visitors to Subscribe

The more you have to work to get something, the less likely you’ll take the time to get it. Right? Don’t even try to deny it. That’s why iTunes is killing it in music sales: it couldn’t be easier to find and download a tune.

Be like iTunes on your blog. Make it clear and simple for visitors to be able to subscribe via email and RSS feed. Remove as many doors for your visitors as possible.

A visitor who subscribes is much more likely to convert into a dedicated reader. This is because your visitors can read your latest articles from the convenience of their email inbox or RSS feed reader. Your stuff is sent to them, so even after they forget about your blog they’ll still get your new articles, increasing the chance of them reading regularly (and maybe even sharing or buying your stuff).

Putting an RSS and mail icon in a sidebar isn’t enough. Make the subscribe option on your blog as non-cryptic and easy as possible.

Only a small percentage of your visitors will actually know what what an RSS or mail icon mean. Spell it out for the rest of your visitors, including why they should subscribe (it saves them time and energy because new content is delivered directly to them).

And people love free stuff, so don’t forget to mention that visitors can subscribe for free. Magazine subscriptions still have some thinking that subscribing to anything means paying.
I have a simple design on Lifebeat, so the subscribe buttons are in plain sight and clearly marked. I also explain in a short sentence what it means to subscribe and why a visitor should do it… and of course I mention that it’s free.

7. Be Remarkable

Be unique. Be great. Amplify yourself.

Don’t try to be the best in some field where you could never dominate. Instead, do what Seth Godin says: create your own category and dominate it. Analyze and figure out your unique traits, then crank them up to a 10.

People aren’t going to be interested in yet another productivity, personal finance, time management, self improvement, or whatever blog that says nothing new. Use #3 (Be Yourself) and amplify your unique traits.

I’m a writer, electronic musician, and adventurer who’s following his unconventional passion in life via non-conforming means. I never followed societal rules and found my own way. I also have child-like curiosity, not limiting myself to how I “should” act – an eternal kid in an adult’s world. I combine all of those traits and more into what I hope is an always-improving remarkable voice that can offer something interesting, something fresh, something game-changing and disruptive.

Would you return to a blog that bores you or doesn’t excite you? Of course not. So be interesting to read, and visitors will start converting into dedicated readers.
           
8. Talk With Your Visitors

It really is that simple: talk with your visitors. Reply to their comments and emails, send thank-you notes if they leave a comment or subscribe, or whatever else.

Use what works best for you (and doesn’t compromise your personal style – remember, be yourself). Email, comments, Twitter, whatever. But use at least one method of communication, so that visitors can form a relationship with you and feel like they’re reading from someone they know (or know that they can contact, at least).

I’ve never been comfortable on social networks and instant messenger, but blog comments and email have been natural for me. So I focus on posting and responding to comments and sending and replying to emails as my forms of communication with my visitors and readers. I also try to regularly send out thank-you emails.

People regularly return to something that they’ve formed a relationship or connection with. Think about it: you care way more about what your friends are doing than strangers.

9. Be Unconventional

Say something new that gets people thinking, motivated, and/or take action.

If you piss them off, that’s great too – there’s no such thing as bad publicity, and controversy gets visitors interested (just ask Seth Godin, Tim Ferriss, or Steve Pavlina).

I’m constantly pushing myself to get out of my comfort zone and become even less self-conscious by writing about unconventional topics (or at least an unconventional perspective on something). Heck, even I would get bored of my own writing if I played it safe.

If your article is no different from the latest blurbs that day, your visitors will treat it at such: a quick skim-through and then move on.

Get visitors thinking and talking and you increase the chance of them coming back for more (and maybe even bringing some friends along).

10. Have Fun

A blog isn’t a cubicle job, so just have fun.

People want to enjoy what they consume. If you have fun writing an article, chances are people will have fun reading it. And people tend to return and consume more of what’s fun and enjoyable.

I have so much fun writing and making music on Lifebeat it should be illegal. Like, I’ll be writing an article or creating a new tune or mix, and an alarm will sound. Woo woo woo! It’s the fun alarm: someone’s having way too much fun.

Have fun, and your blog will be fun – and visitors will start converting into dedicated readers.

Maximize Your Blog Visitors

Maximize your blog visitors by converting them into dedicated readers using these 10 ways.
Your blog to grow, your readership and subscriber numbers will increase, your content will be constantly spread, and you’ll make more money from more products sold. Now who doesn’t want all that?

Have these 10 ways helped you convert your blog visitors into dedicated readers? What other ways have worked for you?

Oleg Mokhov is a writer, musician, and adventurer who explores unconventional life-maximizing ideas and makes energizing electronic dance music at Lifebeat. You can read more about maximizing your own life in his Life Maximization Guide.

Change Your Thoughts, Change Your Life by Will Craig

One of the biggest challenges of being self-employed is actually being alone in your business. You are alone with your thoughts for the majority of time and, sometimes, to your own detriment.

You can change your life by changing your thoughts. Here's what we mean: Everything in this world once started with a single thought. Look around you right now. Everything in the room-including this computer screen-was once just a thought in someone's head.

Our Thoughts Create

Endowed with this gift, we are able to mold our own lives and create our destiny. Our lives today are the direct result of our past and present thoughts, feelings, words, emotions, and desires. Any time we don't like something in our lives, we can acknowledge that our past thoughts might have had something to do with this.

Once we understand that we have created everything in our life, good and bad, we realize that we also have the power to change anything in our life by merely changing our thoughts.

Thought Is Energy

When we think a thought, it is projected into the universe at a certain rate of vibration. (Hang in there, this gets a little esoteric). Thoughts are also magnetic and attract energy of the same vibration. This is the universal 'Law of Attraction'. Chose your thoughts well. 'Like attracts like.'

In 1937, Napoleon Hill stated in his famous book, Think and Grow Rich, that 'thoughts are things' and that 'whatever the mind of man can conceive and believe, he will achieve.' You are an achiever. Think well and you will grow rich.

Remove Negative Feedback from Organic Search Engine Results by Brandon Leibowitz

There are many reasons that you may want to manage your online reputation. What do we mean by online reputation?

Since the internet has become interactive, meaning customers can interact with website owners; you must be weary of negative feedback and do everything in your power to manage your reputation on the organic search engine results. One post from an irate customer can tarnish your online business.

Everyone has seen the "Rip off Reports" about shady business on the web. Well anyone can post a Rip off Report about your company.

These posts tend to rank high in the search engines because this is an authoritative site. This can be bad if your business has a rip off report rating. Now whenever someone searches for your company website, the negative report will show up on the search results, usually in the top three results. This is detrimental and can have huge consequences.

There are a number of other ways a negative report about your business can hurt you. What about a Better Business Bureau low rating, Yelp reviews, negative forum posts, Craig's List posts, etc. all get indexed within the search engines quickly and tend to rank high.

If these sites did not rank so high organically in the search engines then it would not be such a problem, but since they are authority sites they tend to dominate the organic search results.

The consequences of having negative reviews means that customers will be weary to shop from your store or to do business with you. They may even tell friends, family, or coworkers not to shop at your store due to a bad experience or negative reviews.

Would you want to buy from a store without positive rankings? I think not. So why would anyone else on the web buy from a site that has received negative feedback.

A good way to check if your site has any negative reviews is to type in different variation of your website/ company name in Google, Yahoo, and Bing. Scroll through the first three pages to see if anything bad sticks out. If something does, then you must take corrective action immediately to thwart these sites.

Now that you are aware of negative feedback and the impact it can have on your business you may be wondering what you can do to avoid this.

The simplest and easiest solution is to personally manage any complaints against you company and ensure that angry customer problems are resolved. Unfortunately, sometimes this is not possible and the customer is angry and wants to do everything in their power to spread the word about your service. This means you have to fight back, by building or promoting existing pages for those specific keywords that are bringing up the negative feedback.

You can create new sites and make sure they are tailored around specific keywords that bring up negative feedback about your site. Promote these new sites by building links and adding the new sites to directories and other authoritative websites.

The other solution is to review the sites just below the negative feedback and try to push those sites up the rankings. This can be achieved by promoting and building back links to these sites. In time these sites will surpass the negative results and dominate the search results.

These methods should help remove any negative feedback or remarks about you or your company from showing up on the search results.

Remember that this is an ongoing process and the negative feedback will start to reappear if you do not continue to monitor the new sites that replaced the negative feedback. This will show your customers that you truly care for them and will increase sales, revenue, and ultimately your business's bottom line.

About the Author: Brandon Leibowitz is a professional internet marketer. He has been involved in search engine optimization and marketing consulting with over five years of industry knowledge. Read news, tips, tricks, and anything else related to search engines in his SEO and SEM Blog.

10 Tips to Manage Criticism by Edward Khoo

Oh sure, you think you nailed that site architecture and that home page reads like pure poetry, right? After all, you wrote it. But that’s the problem. You wrote it. You designed the graphics. You created the keyword list based on those finely-honed intuitive instincts so it must be perfect. It’s your baby.

Fact: you aren’t always right. Fact: some of your ideas just aren’t practical. Fact: a second, third and even a fourth opinion improves even the best-thought-out plan – if you’re willing to listen and learn.

1. Just because you fall short doesn’t mean you failed.

Easy to say, but not necessarily easy to live with. No one likes criticism. No one likes to admit that there’s a better solution, but the fact is, there are always better solutions. Criticism is a tool. It provides different perspectives. It identifies steps that you missed during the first round.

Learn from others. Just because you get push-back from a new client doesn’t mean the client got it right and you got it wrong. It simply means the client has a different point of view – one from which you just might learn a thing or two.

2. Open mind, closed mouth.

This is going to come as a shock but you won’t get it right every time. Ok you’re good, but you aren’t perfect.

You also aren’t a mind reader. Be prepared to revise your thinking and to look at your professional and personal life from a different point of view. Keep an open mind when listening to criticism. And don’t defend your baby. There are a lot of ways to get it right. Acquiring knowledge from others is the best way to learn. It’s real-world, real-time learning, not something you picked up in a school classroom 10 years ago.

3. Become a stakeholder but don’t drive your stake through the heart.

You know, the only way to kill a vampire is to drive a wooden stake through the undead monster’s heart. And you may occasionally run in to a client or colleague that tries your patience to the point where driving a stake through the “idiot’s” heart sounds like a reasonable solution.

Okay, first, it’s not a solution. In fact, your negative reaction to criticism, regardless of the source, will only make a problem worse. It’s important to remember that things like site design, graphics and site text are 100% subjective and sometimes you won’t be 100% spot on.
Take a position. Become a stakeholder in any project or undertaking but don’t cling to your POV with your last breath. There are a million ways to get it right and listening to some constructive criticism from a client, a co-worker, family member or friend may actually move that undertaking in another direction. A better direction.

4. Consider the source.

Who's criticizing? Does that person have authority? Is she better versed in the topic? Is he the one with the checkbook?

Clients want things done a certain way – even if you know they’re dead wrong in their approach. As a knowledgeable professional, you have an obligation to point out flaws in the client’s thinking. However, once you’ve pointed out the flaw and the client still wants it done his way, you’ve done your job. You provided the best consultation you could, you provided the road map to success, but if the guy with the checkbook wants black text against a black background – even after you’ve explained why that’s a problem – you’ve done your job.

5. Learn from anyone and everyone.

There will always be someone who disagrees with your point of view, your suggestions, your designs and your expertise. No problem.

Confident people learn from anyone simply by listening. You don’t have to accept the point of view. Your free will remains in tact. Your opinions remain unchanged.
The key is to have confidence in your abilities, professional and otherwise. With self-confidence, criticism isn’t a threat. It’s a useful tool.

Learn by listening. The more perspectives you see, the better equipped you become when similar circumstances come up next month or 10 years from now.

6. How’s your self-image doing?

Don’t take it personally.

Development is a process, a strategy, a goal or objective, but it’s not about you. Keep your self-image strong and you’ll keep you self-esteem in place.

Emotional intelligence (EQ) is an asset that’s often more important than intellectual intelligence (IQ). Accept criticism and learn from it. The result is a collaboration that delivers the positive outcomes from which all stakeholders benefit.

7. Not all criticism is constructive.

We’ve all met people, or have dealt with clients, who are mean-spirited – men and women who actually enjoy tearing your concepts to shreds. So be it.

Consider the source of the criticism. Consider the value of the criticism. Consider the benefits derived from the criticism. Never stop learning, even from those who are totally clueless. There may be a pearl of wisdom in what these mean-spirited people have to say.

Find those pearls and use them. Learn from them – even if the intent of their criticism is to undermine your efforts. Keeping silent in the face of criticism isn’t easy but it is beneficial to you, the client, the project, the objective.
Accept what you can’t change. It’ll save a lot of sleepless nights, hassles and headaches – especially when you realize that the source of the criticism doesn’t have the experience and knowledge you have.

8. Learn to let go.

You have an idea or concept, a design or strategy that you know is perfect. Okay, maybe it is, but don’t marry yourself to any one way of doing things. Learn to let go. Learn to keep an open mind.

You’ll be a better person for your efforts. Even better, you’ll learn to be a quality service provider when you can let go of that perfect concept and follow a different path. There are lots of ways to achieve success.

9. Recognize your own limitations.

Each of us has different strengths. Each of us has different limitations (weaknesses). Take pride in your strengths and use them to your advantage and to the advantage of your clients, your family and friends.

Accept your limitations and learn from others to lessen the negative impact personal limitations have on your professional career or the growth of your client base.

10. A closed mind never welcomes criticism.

Too bad. If you close your mind to new ideas, differing opinions or points of view, you don’t grow. You don’t get better. You don’t learn.
Criticism is about managing your emotions. It’s also about learning how people think, determining their needs and meeting those needs. Always put the needs of others before your own needs. It makes you a better human being and a better business owner, whether you’re a one-man company working out of a spare room at home or the CEO of a multi-national conglomerate.

Welcome criticism. Even mean-spirited criticism. In the end, you’ll learn. You’ll become a better human being and a better service provider. Think of criticism as a lesson from which you can become better at whatever it is you do.

The development of emotional intelligence isn’t something that’s taught in school. It’s something we learn by living, working with a variety of personalities and adapting to the needs of others.

To grow your business or to grow as a human being, recognize criticism as a positive, not a negative, in your daily routine.

In the end, you come out ahead. In the end, your business prospers.

In the end, you win.


This guest article was written by Edward Khoo, a full time blogger from Malaysia. Follow him @squall768.