We all want to be LIKED, don't we? Which is why we put so much
time and effort into our website and blogs. Needless to say these tools are
sometimes the first impression our would-be clients encounter. We want the
design to be comforting and supportive, we need the wording to say that they are
welcomed and wanted. We want the photos to pluck a heart string or two. We want
the overall design to say "we won't take advantage of you, we want to help you,
we are experienced in this kind of thing"!
Blogging is another way to "talk" to potential clients. Sharing
the hopes and dreams of other clients, listing services that you provide,
telling people why you are better than all the rest, highlighting staff
accomplishments and posting pictures of newborn babies with happy parents. The
design of the blog itself needs to have that same sort of feeling...like coming
home: comfortable and safe, where questions can be answered and comments can be
posted freely, and your words hopefully shared on social media and
"liked"!
Be sure to check out Triggers 1, Reciprocity, and Trigger 2, Commitment and Consistency!
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